Privacy Policy

Effective Date: 1/10/2025
Last Updated: 1/10/2025

At Creative Group, we respect your privacy and are committed to protecting the information you share with us. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect
We collect information when you:

• Fill out our Contact Us or Get a Quote forms.
• Upload drawings, RFQs, or other project files.
• Subscribe to newsletters or updates.
• Communicate with us via email, phone, or other channels.

The information may include:

• Name, company name, designation.
• Email address, phone number.
• Project details, specifications, files or drawings.
• Non-personal information such as IP address, browser, and usage patterns (for site analytics).

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide quotations.
• Review technical drawings and project requirements.
• Improve our website and services.
• Share updates or announcements (only if you've opted in).
• Comply with legal and contractual obligations.

We do not sell, rent, or trade your information to third parties.

3. File Uploads & Confidentiality

• Files and technical data submitted through our forms are used only for quotation, feasibility, and project discussions.
• If confidentiality is required, we are open to signing a mutual Non-Disclosure Agreement (NDA).
• Files are stored securely and accessed only by authorized team members.

4. Data Security

We take reasonable steps to protect your data:

• Secure servers and encrypted connections (HTTPS).
• Restricted access to sensitive files.
• Periodic system checks to maintain security.

However, no online system is 100% secure — we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent to marketing communications.
• Request details of how your data is used.

For any requests, contact us at: info@creativegroup.in

6. Third-Party Services

We may use trusted third-party providers for:

• Website analytics (e.g., Google Analytics).
• File storage or email delivery.

These providers follow data protection standards, but we are not responsible for their independent policies.

7. Cookies
Our site may use cookies for analytics and user experience improvement. You can disable cookies in your browser settings if preferred.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

9. Contact Us
For any privacy-related questions or requests:
📧 Email: info@creativegroup.in
📞 Phone: +91-[your number]